Luxury Watch Client Advisor - Premium Retail Career at Luxehouze Group

Elevate your career in the world of luxury with Luxehouze Group, a premier name in high-end retail. As a Client Advisor for Luxury Watches, you will be at the forefront of delivering exceptional service to discerning clients, fostering long-term relationships, and ensuring every client leaves with a piece of timeless elegance.

Based in Jakarta Selatan, our store is the epicenter of luxury, where every detail matters. You will work closely with our collection of prestigious brands, providing personalized recommendations and after-sales care that exceed client expectations. This is more than a job; it's an opportunity to be part of a team that values excellence, innovation, and the art of creating unforgettable experiences.

📋 Tanggung Jawab Pekerjaan

• Consult with clients to understand their preferences and provide tailored watch recommendations.
• Assist in the sales process, ensuring a seamless and enjoyable shopping experience.
• Provide after-sales service, including maintenance, repairs, and customer support.
• Stay updated with the latest trends and developments in the luxury watch industry.
• Collaborate with the marketing team to promote new arrivals and special offers.
• Uphold the brand's values and ensure consistent service quality.
• Participate in inventory management and store operations to maintain a well-organized retail space.
• Maintain accurate records of client interactions and sales transactions using our in-house CRM system.

🎓 Kualifikasi & Syarat

• Minimum of 2 years of experience in luxury retail, preferably in the watch industry.
• Excellent communication and interpersonal skills to engage with high-net-worth clients.
• Strong knowledge of luxury watch brands and their collections.
• Familiarity with retail software such as Salesforce or similar CRM systems.
• Ability to work in a fast-paced environment and meet daily sales targets.
• Professional demeanor and a passion for luxury and high-end service.
• Bachelor's degree in Business Administration, Retail Management, or a related field.
• Fluency in English and Indonesian languages.

🛠️ Keahlian

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